Enjoy free shipping when your order is above the minimum spend.
We know that when you place an order, you want to receive your products as soon as possible. That's why we offer next-day dispatch on all orders. Please note that this applies to all products except for custom orders, which may take longer to dispatch. Gift cards have the option to be sent instantly or on your preferred date.
We use a variety of shipping carriers to ensure that your products are delivered to you in a timely and reliable manner. You will receive a tracking number once your order has been dispatched, so you can easily track your package and know when it will arrive.
Shipping times vary based on your location. Typically, orders take 3 to 15 business days, though delivery may take longer in certain areas. Please note that these are estimates and not guarantees, and shipping times may be affected by factors beyond our control, such as Customs clearance.
Shipping is free when your order is above the minimum spend. For all other orders shipping costs are calculated based on your location. You will see the shipping cost for your order at checkout, before you place your order.
We want our customers to be completely satisfied with their purchases, so we offer 30 days hassle-free returns. If you're unsatisfied with your product for any reason, please contact us, and we'll provide you with instructions for returning the item. Upon receiving the item, we will process a refund or an exchange.
We ship worldwide, so our customers can enjoy our products no matter where they are. Our international shipping rates are competitive, and we use reputable carriers to ensure timely and safe delivery.
Personalised Customer Service
At SASARA, we take pride in delivering personalised customer service to each and every one of our customers. Our customer service team is available to answer any questions or concerns you may have, and we're always happy to help.
If you have any questions or concerns, please don't hesitate to contact us. We're here to help!