We are thrilled that you have discovered us, crystals have a way of finding the people who need them most. Our aim is to ensure that your crystal journey is a positive and fulfilling experience, and we are here to assist you with any queries you may have.
Our crystals are absolutely genuine.
Our crystals come from around the world, with most coming from India — a country known for its geological beauty and rich crystal heritage. All our stones are imported directly from India, where we've personally visited suppliers to ensure they reflect our values of quality, care, and conscious sourcing.
Our Chief Treasure Hunter personally visits suppliers in India to verify and uphold our high standards of integrity, quality, and care for every crystal.
Our experts are true lapidaries, ensuring each crystal is not only visually captivating but also naturally robust and authentic. We’re committed to offering you stones that are beautiful inside and out.
We prioritise authenticity, so we no longer carry some popular crystals like citrine, amethyst clusters, and turquoise — because sourcing genuine, natural, untreated stones with verified origins became too challenging. When we couldn’t confidently confirm a crystal’s authenticity or source, we removed it from our collection. Every decision is guided by our commitment to offer you genuine, responsibly sourced crystals you can trust.
This is a completely reasonable question — and one we wish was asked more often. We understand the concerns you may have, and it’s important to address them openly. Mining crystals is a complex process, and ethical sourcing isn’t always straightforward. That’s why we partner only with suppliers who share our commitment to raising industry standards. Your concerns matter to us, and we’re dedicated to doing our part so you can shop with confidence.
You will receive a tracking link via email as soon as your order is dispatched.
Yes, order before 12pm and select next day delivery. Missed the cutoff time?
Contact us and we’ll do our best to make it happen.
Of course, you have 30 days after receiving your item to request a return, no questions asked. Items must be in their original condition and packaging. Refer to our refunds section to return an item. Unfortunately, we can't refund personalised orders yet contact us and we'll work with you to help resolve your issue.
Yes, absolutely:
• Bitcoin (including Lightning)
If you must:
• Visa / Mastercard
• Google Pay
• Apple Pay
• Klarna
Not our thing:
• CBDCs, XRP, ADA
Shipping is free when your order is above the minimum spend. Below this amount, shipping cost vary based on location and weight — details are calculated at checkout.
Yes, we ship worldwide with trusted carriers. Rates and delivery times are calculated at checkout.
Please bear in mind that customs fees or import duties may apply depending on your country — these are set by local authorities and are out of our control.
We aim to ship all orders within 1 – 2 business days. Delivery times depend on your location and chosen shipping method. All orders come with tracking.
Estimated delivery times:
We accept special requests — reach out with your requirements.
